GUIDE · YOUR BALANCE
Take your remaining time
to the next location.
If you bought time at one machine and go to another connected location, your remaining time can follow you. There's no account: your browser keeps a private recovery code instead.
How it works
Your browser holds a code
The connection page stores a random recovery code in your browser. Our machines share the same local address, so the same browser usually finds it again at the next location.
The old machine releases your time
Your time is frozen at the previous machine and internet access there is confirmed as removed. Only then is it credited at the new machine, so time isn't lost or doubled.
Your remaining time carries over
Started time keeps running until the old machine confirms release. The remainder at that moment continues at the new machine, and unused video time stays saved until you tap Start Internet.
What you do
Join the WiFi at the new location and open the connection page. If your balance isn't recognized, open "Recover my time" and enter your saved code.
Save your code in case
Clearing browser data, using another browser or using a phone's pop-up sign-in window can lose the stored code. On the connection page, open "Recover my time" and save the long code somewhere private. Treat it like a password: whoever has it may be able to use your balance. Don't post it in a screenshot or send it to support.
What can delay or block a move
- The previous machine is offline. The move waits, because we don't credit time until that machine confirms release.
- Coins are still settling. A coin window must finish first.
- You already have time here. Existing active time at the new machine has to finish before importing another balance.
- One place at a time. A balance can only be at one machine for one device.
What doesn't move
WiFi time doesn't turn into MEGAMAXX PC time. And time is personal: it isn't for selling or transferring to another person. If a move seems stuck, keep your code private and ask the attendant.